Shipping
Returns and Exchanges
- What's your return policy? How do I return something?
- My item arrived damaged!
- What if I refuse shipment?
- Is there a warranty on your products?
- How do I exchange an item?
- Do you pay for return shipping?
Ordering Online
- How do I sign up to get notification when an item is back in stock?
- What's the deal with your Low-Price Guarantee?
- What if I need to cancel my order?
- What is my order status?
- Do I get an order confirmation?
- Can I order over the phone? Do you have a phone number?
Gift Certificates
International Customers
- Do you ship outside the US?
- How does the Bongo process work?
- What are your return policies for International Shipments?
- How do I contact Bongo International?
- I have questions about my international shipment? Can you help me?
- Do I need to pay any duties/taxes when the goods arrive?