What is included with free shipping?

Free Standard Delivery is available to the lower 48 states on *eligible orders over $75. NOTE: free shipping is not applicable to trade orders. Contact us for more information.

 

*The following manufacturers require the retailer (Design Public) to include a shipping surcharge on all orders: Blu Dot (7%) and Gus Modern (8%).

 

We have 4 shipping options available: 

 

Standard (Free of charge on all orders above $75)

Smaller items will be delivered by a parcel carrier (UPS/Fedex/DHL/TNT/USPS) and larger items will be delivered by a freight company. 

Threshold (Free of charge on all orders above $1000)

With "Threshold" Delivery on furniture items, your order arrives “across the threshold” or will be placed inside the first available dry area. For a home, this is inside the front door. For an apartment or office building, this is in the first-floor lobby. Orders will NOT be taken up any flights of stairs.

Unpacking and debris removal is NOT included. You will be called when the shipment arrives to your local delivery center to make a delivery appointment.  Threshold Delivery for furniture is done Monday through Friday during typical business hours. If the delivery address is a commercial location, a delivery appointment may not be made unless indicated after the order is placed.  Threshold Delivery is not applicable for items that ship via parcel or for international shipments.

White Glove

We will deliver your items to any room of your choice and remove all packaging. No assembly will be performed. You will receive a phone call when your items are in your local area and will be provided options for a delivery window during normal business hours (Monday-Friday 9am-5pm).  White Glove Delivery is not applicable for items that ship via parcel, deliveries to commercial locations, or for international shipments.

White Glove Plus Assembly

We will deliver your items to any room of your choice, remove all packaging, and perform any necessary assembly. You will receive a phone call when your items are in your local area and will be provided options for a delivery window during normal business hours (Monday-Friday 9am-5pm).  The delivery team will not affix any items to walls or ceilings, connect or disconnect electrical equipment, or hang mirrors, wall art, or wall mounted shelving. White Glove with Assembly Delivery is not applicable for items that ship via parcel, deliveries to commercial locations, or for international shipments.

IMPORTANT: Please note that weekend appointments, deliveries outside normal business hours, or requests for specific delivery times (if they are available in your area) will incur an additional charge and need to be quoted and paid for prior to delivery. Rescheduling of delivery appointments with less than 48 hours of advanced notice or missed delivery appointments may also be subject to additional fees. Please contact us for further information.

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